Terms of Service

1Agreement to These Terms

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.

2The Service

Launch10 helps small businesses acquire new customers by launching a landing page and a connected Google Ads campaign in less than 10 minutes.

Core features include:

• AI landing page creation and instant publishing
• Google Ads Search campaign creation (keywords, ad groups, and responsive search ads)
• Google account connection (as applicable) and onboarding flows
• Automated tracking setup for measurement and conversion reporting
• Basic performance dashboard (for example, spend, clicks, leads, and cost per lead)

The Service may change over time, and we may add, remove, or modify features.

3Eligibility

The Service is not directed to children under 13, and you may not use the Service if you are under 13.

If you are under 18, you may use the Service only with the consent of a parent or legal guardian.

4Accounts and Security

You may create an account using email and password, and we may offer sign-in methods such as "Sign up with Google."

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

We may offer multi-user workspaces. If you invite others to your workspace, you are responsible for managing access and permissions.

5Customer Content, Landing Pages, and Lead Data

5.1 Definitions

5.2 Ownership

As between you and Launch10, you own your Customer Content and Lead Data. Launch10 does not claim ownership of Customer Content or Lead Data.

5.3 License to Provide the Service

You grant Launch10 a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and modify (for formatting) your Customer Content and Lead Data solely as necessary to operate and provide the Service, including distributing content to third-party services at your direction.

5.4 Lead Collection and Export

If you enable forms on your landing pages, the Service will collect Lead Data and make it available to you in the Service for viewing and download/export.

The Service currently provides Lead Data through storage and export. The Service does not email leads to you by default.

You are responsible for securing any exported Lead Data and complying with applicable laws when you use Lead Data (including when you contact leads).

5.5 Customer Responsibilities for Compliance

You are solely responsible for:

• The content of your landing pages and ads, including claims, offers, and disclosures
• The information you request from visitors and how you use Lead Data
• Providing any required notices and obtaining legally required consents
• Complying with applicable laws and third-party platform policies

Launch10 may provide tools or prompts to help you configure pages and campaigns, but you are responsible for reviewing and approving all content and configurations before publishing or launching.

5.6 Lead Deletion

The Service does not currently support deletion of individual lead records. Lead Data is retained until you delete it by deleting the associated landing page or deleting your account, subject to backup retention and legal requirements.

We may add additional lead management and deletion tools in the future.

5.7 Showcase and Marketing Use

Launch10 may use, reproduce, display, and create screenshots or excerpts of Customer landing pages that are publicly published via the Service for Launch10's own marketing and promotional purposes, including but not limited to Launch10's website, portfolio, case studies, social media accounts, and advertising materials. Launch10 may identify you or your business by name in connection with such use.

This right applies only to landing pages that are currently published and publicly accessible — not to drafts, unpublished content, or Lead Data.

You may opt out of showcase use at any time by emailing [email protected]. Upon receiving an opt-out request, Launch10 will cease new marketing use of your landing pages and remove existing uses within thirty (30) days, except where removal is not reasonably practicable (for example, printed materials already in distribution).

This showcase license is royalty-free and does not entitle you to compensation.

6AI Features

The Service may use artificial intelligence features to generate or suggest content (for example, landing page text or ad suggestions).

You are responsible for reviewing, editing, and validating AI-generated outputs before publishing or using them. AI outputs may be inaccurate, incomplete, or inappropriate.

7Third-Party Platforms and Integrations

The Service may integrate with or interact with third-party services, including Google Ads and other providers. Your use of third-party services is subject to their terms and policies.

Launch10 is not responsible for third-party outages, policy changes, suspensions, or performance issues caused by third-party services.

7.1 Google Ads Account Structure and Billing

Launch10 may create or manage a Google Ads account or subaccount as part of the Service. In this structure, the Google Ads account may be associated with Launch10's manager account.

Google charges advertising spend directly to you using your Google billing settings. Launch10 does not collect or process your advertising spend, and Launch10 is not responsible for Google charges, billing disputes with Google, or the availability of Google billing methods.

You are responsible for monitoring your advertising spend and ensuring your Google billing information remains current.

8Subscriptions, Billing, and Renewals

Payments for Launch10 subscription fees are processed by our payment processor (currently Stripe). Launch10 does not process advertising spend (which is billed by Google).

We offer subscription plans (for example, monthly and annual plans) and may offer add-ons such as one-time purchases of additional AI credits.

Taxes: We may collect sales tax where required, and you are responsible for any taxes associated with your purchase unless otherwise stated.

9Acceptable Use

You agree not to misuse the Service. For example, you will not:

• Use the Service for unlawful, deceptive, or fraudulent activities
• Infringe intellectual property rights, including by uploading content you do not have rights to use
• Send spam or unlawful marketing messages
• Attempt to reverse engineer, probe, or disrupt the Service
• Access the Service using automated means that are abusive or violate platform policies
• Collect sensitive personal information through your forms unless the Service explicitly supports it and you comply with applicable laws

10Suspension and Termination

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, created risk for Launch10 or others, or failed to pay fees when due.

You may delete your account using self-serve tools if available. Account deletion may take up to 30 days to complete, and certain information may be retained as described in our Privacy Policy.

11Communications

We may send you transactional communications such as account verification, password reset, receipts, security alerts, onboarding messages, and product notices.

We may send marketing emails. You can opt out at any time by using the unsubscribe link in our emails.

12Intellectual Property

Launch10 and its licensors own the Service, including software, designs, trademarks, and other intellectual property. Except for the rights expressly granted to you, we reserve all rights.

You retain ownership of Customer Content and Lead Data, subject to the license in Section 5.3.

13Feedback

If you send us feedback or suggestions, you grant Launch10 the right to use them without restriction or compensation.

14Beta / Early Access

The Service (or certain features) may be offered as "beta" or "early access." Features may change, be removed, or be unavailable at times. We do not guarantee that the Service will be uninterrupted or error-free.

15Disclaimers

Launch10 does not provide legal, tax, financial, or professional advice, and Launch10 does not guarantee outcomes such as clicks, leads, conversion rates, or return on ad spend.

16Limitation of Liability

17Indemnification

You agree to indemnify and hold harmless Launch10 and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• (a)Your Customer Content, landing pages, ads, or Lead Data
• (b)Your use of the Service
• (c)Your violation of these Terms
• (d)Your violation of applicable law or third-party terms

18Dispute Resolution; Arbitration; Class Action Waiver

18.1 Informal Resolution

Before either party files a claim, the parties agree to try to resolve the dispute informally for at least 30 days. Notices to Launch10 must be sent to [email protected] and by mail to: Launch10, Inc., Attn: Legal, New York, NY, United States.

18.2 Binding Arbitration (AAA)

Except for matters that may be brought in small claims court and claims seeking injunctive relief for intellectual property misuse, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA).

If you are an individual using the Service primarily for personal, family, or household purposes, the AAA Consumer Arbitration Rules apply. Otherwise, the AAA Commercial Arbitration Rules apply. The arbitration will take place in Delaware unless the law requires a different location. The arbitrator may award the same damages and relief that a court could award.

18.3 Class Action Waiver

You and Launch10 agree that disputes will be brought only on an individual basis and not as a class, collective, coordinated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

18.4 Attorneys' Fees

Each party will bear its own attorneys' fees and costs, except where applicable law or the arbitration rules provide otherwise.

19Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles.

20Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide notice (for example, by email or in-product notice). Your continued use of the Service after the effective date of the updated Terms means you accept the updated Terms.

21Contact

Questions about these Terms?